Frequently Asked Questions (FAQs)

If I’ve already completed one of the NYSEIPOPDC courses, can I re-take the course and receive a Certificate of Completion?"

If you have already completed one of the NYSEIPOPDC courses, you may log back into the course to review material/resources; however, NYSEIPOPDC will not issue a second course completion certificate if the participant chooses to take the course over for a second time in its entirety. Additionally, the course will only be counted once towards the required professional development hours, as outlined in the New York State Department of Health Bureau of Early Intervention Provider Agreement.
If I log out of a course before completing it, how do I continue working on the course at a later time?

You can exit out of our self-paced courses at any time and your progress will automatically be saved. To resume learning, log back into your account at https://nyseipopdc-measinc.talentlms.com, then click on the course you wish to continue with, and you may start working where you left off previously.
What should I do if I have questions or need help enrolling in or completing a course?

Please review our User Guide for detailed information. If you still have questions after reviewing the User Guide and applying the information, please send an email to us at nyseipopdc@measinc.com and we will provide support.
I can’t remember the username or email address that I used to create my account at https://nyseipopdc-measinc.talentlms.com. What should I do?

Please send us an email at nyseipopdc@measinc.com and we will assist you. Please do not create a second account. Accounts are limited to one per learner.
How can I find out about availability of new trainings offered by the NYSEIPOPDC?

Our online trainings are announced through the NYS Department of Health Bureau of Early Intervention listserv. Below are instructions for signing up to receive BEI listserv announcements. Subscription Information To subscribe to this list, send an e-mail to listserv@listserv.health.state.ny.us with "Subscribe" in the subject line and include in the body of the e-mail, Subscribe BEI-L your first name and last name, remove any e-mail signatures then click send. Your e-mail address will be added to the mailing list. You should receive a Listserv List confirmation email and you will need to click the link in this email to confirm your subscription. If you do not receive this confirmation email in your inbox, please check your spam/junk message box for the e-mail to confirm your subscription. If you have received this e-mail from the Bureau of Early Intervention NYEIS Electronic Mailing List (BEI-L), you are already subscribed. Please do not send an additional request. To unsubscribe from the list, send an e-mail to beilist@health.state.ny.us with "Unsubscribe" in the subject line and your name in the body of the e-mail.
I am looking for early intervention services for my child. Who should I contact?

The NYS Department of Health's Bureau of Early Intervention website has a list of of Municipal/County Contacts for the Early Intervention Program. Additional information for families is available on the Bureau's website here.